Terms and Conditions
In these terms and conditions, ‘we’ and ‘us’ refer to Karen Henriksen Ltd; ‘you’ refers to the purchaser.
Methods of payment
Credit and debit cards are accepted as standard.
If you prefer, we can also accept the following methods of payment:
card payment via telephone
direct bank transfer (eg BACS)
Please contact us if you would like to use any of the above
Your order is processed by Stripe, certified to PCI Service Provider Level 1, the most stringent level of certification.
We do not store your financial information on our servers or anywhere in our system.
Currency & Prices
All prices shown are in GBP (£ sterling). Whilst every effort is made to ensure prices are correct, occasional data entry errors or other technical problems may result in inaccurate prices being shown. In such cases we are not required to honour incorrect prices.
Prices are subject to alteration without notice; however once we have accepted and confirmed an order, the price for that item(s) will not change.
Duties and taxes
You are responsible for any duties and/or taxes levied at the point of entry into the destination country.
Shipping information and charges are given on the Ordering page. These charges are subject to alteration without notice; however once we have accepted and confirmed an order, the shipping charge for that order will not change.
Goods must be returned within 14 days, in the original packaging and in saleable condition. More detailed information on returning goods is given on the Ordering page. Your rights to return goods are protected under the EU Distance Selling Directive.
Every care has been taken to ensure that descriptions are correct, and colours are as close a representation as possible. However, every computer and device will display colour differently; we cannot guarantee that the colour of the item will be an exact match as seen on your screen.
By entering and using this site, you acknowledge and agree that all content (including but not limited to all images, text, graphics and actual products) are protected by copyright, design rights and trademark rights as applicable, which are owned by Karen Henriksen Ltd.
You agree that you will not (nor assist nor facilitate a third party to) commercially exploit or create derivative works from the products and other content on this site.
You will not resell or offer for resale any goods from this site, in any country.
Retention of Title
Under all normal circumstances, goods will be paid for prior to despatch.
However, if for any reason goods are shipped before payment has been made, title in the goods shipped belongs to us, until payment in full has been received by us.
These terms and conditions are subject to alteration by us without notice.
Place of business
Karen Henriksen Ltd
Studio W7, Cockpit Arts
London WC1N 2NP
These Terms & conditions are applied under the Law of England, and the English Courts shall have jurisdiction.